Privacy policy

Effective Date: June 3, 2025

Del Real, LLC ("Del Real Foods," "we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our websites, applications, emails, and other services that link to this Privacy Policy (collectively, the “Services”).

1. Categories of Personal Information Collected, Shared, and Retained

Category Purpose of Collection Shared With Retention Period
Identifiers (e.g., name, IP address, email) Fulfill orders, provide services, send communications Service providers, analytics platforms 3 years from last interaction
Commercial Information (e.g., purchase history) Customer support, marketing analysis Analytics and marketing partners 5 years
Internet Activity (e.g., browsing history, cookies) Site optimization, behavioral advertising Advertising networks, analytics vendors 2 years
Geolocation Data Customize content, analytics Analytics and ad platforms 1 year
Inferred Profile Data Personalization and marketing Internal use only 2 years
Sensitive Personal Information (e.g., payment data) Process transactions Payment processors 7 years (as required by law)

2. How We Collect Information

  • Directly from you via forms, purchases, and sign-ups
  • Automatically through cookies and pixels
  • From third parties like payment providers, social platforms, and analytics vendors

Technologies used: Google Analytics, Meta Pixel, Klaviyo, Postscript, TruValidate, DataDome, Font Awesome, jsDelivr

We honor Global Privacy Control (GPC) signals automatically, without further user action.

3. Your Privacy Rights (CCPA/CPRA and GDPR)

California Residents (CCPA/CPRA):

  • Right to know what data we collect
  • Right to access and delete your information
  • Right to correct inaccuracies
  • Right to opt out of sale or sharing
  • Right to limit sensitive information use

EU/EEA Residents (GDPR):

  • Right to access, rectify, erase, or port data
  • Right to object to or restrict processing
  • Right to withdraw consent at any time

4. How to Exercise Your Rights

We respond to verified requests within 45 days. We honor GPC signals as valid opt-outs.

5. Cookies and Tracking

We use cookies to:

  • Recognize returning users
  • Secure accounts and transactions
  • Track site usage
  • Deliver personalized ads

Some cookie use may be considered a “sale” or “sharing” under California law.

View our Cookie Policy for details and controls.

Cookie settings

6. Data Security

We use safeguards to protect personal data. However, no system is completely secure.

7. Children’s Privacy

Our services are not intended for children under 13.

8. Third-Party Sites

We are not responsible for the privacy practices of other websites we may link to.

9. International Transfers

Your information may be transferred outside your country for processing.

10. Updates to This Policy

We may update this policy. See the effective date at the top for recent changes.

11. Contact Us

Del Real Foods
Attn: Privacy Compliance
11041 Inland Avenue
Mira Loma, CA 91751
Email: privacy@delrealfoods.com
Phone: 1-951-681-0395

12. Do Not Sell or Share My Personal Information

To opt out:

We honor Global Privacy Control signals and do not require further action.